But the Roadmap will use the End Date for an issue, not the Resolved Date. So you should add the End Date to your issues that appear on the Roadmap, and make sure the field has a value. You must be a registered user to add a comment.
Time between Statuses allows creating a timer to calculate the time between a ticket was in Waiting for support status for the first time and when it has gone to "Resolved" status for last time. In such way, you can get the time ticket was resolved. With SLA Time and Report you can use the "Issue created" condition as a start timer, and status
Sep 23, 2021. Hi @Evan Gilner. You just need to clear the value of "Resolution" field and remove the postfunction for clearing the "Resolved" field which holds the time when the issue was resolved. Please take a look at this page to understand the difference between the Resolution and Resolved field. said kouzibry.
Add, edit, and delete a resolution. Select > Issues. Under ISSUE ATTRIBUTES, select Resolutions . Fill in the form below the existing resolutions. You can edit the name and description at any time. Click Add . Don't name resolutions "Unresolved" or "None". Jira automatically shows issues as "Unresolved" when they have no set resolution.
The resolution is correct. Issues which are closed can be reopened. Note that you can always edit the workflows and customize them as per your requirements. Or for user stories: accepted theoretically means that Acceptance testing is complete, while done actually means that there is no work left to be done on the issue.
Jan 07, 2019. @Jason Bane As an example, if you want to search for issues created between a date range 1 Jan 2018 to 31 Dec 2018, and want to list them in desceding order by creation date, you can use the below JQL query for your filter: project = "your-project-name" AND created >= "2018-01-01" AND created
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jira difference between resolved and closed
